Q & A
Warranty Questions?
We have a Limited Lifetime Warranty on all components in our turn signals kits with the exception of any LED lights. (They have a 1-year, see below for more information).
Email us at support@wdelectronics.com with your order number (if purchased from us directly) or a copy of your invoice/receipt if you purchased it elsewhere with a description of the issue you are having. Please include pictures or a video of the issue as this will help us expedite your warranty claim!
Will this turn signal kit work with my instrument cluster/Dash Turn Signal Indicators/Arrows?
The short answer is maybe. We include both wiring harnesses in our kit, 1st for the integration with the instrument cluster, and the 2nd for stand-alone Blue LEDs. We include both because some machines are not compatible with the turn signal indicators. It's not by model, but down to the specific machine. Some machines work with them and some don’t.
Technical response: If your individual machine's (not model-specific) stator produces over 12.5 volts, the instrument cluster LEDs will not work for the turn signals. (This is why it may work when the machine is just in park, the engine is not running, or only one of the turn signals will function)
If you are stubborn [like us] and will go to any length to get these to work, you can purchase a variable voltage regulator on the power wire going into the cluster to step down the voltage to make them work, but we do not officially support this. This will also change the voltage reading that your instrument cluster shows.
How do the front Sequential Strips (Front Turn Signals) attach?
Super easy. Ours are two LED strips encased in a silicone tube. The silicone tube has a groove down one side of it down the length of the strip. That groove allows for the strip to be pinched in between the headlight and the front plastics. Just back out the 3 bolts holding the headlight in about ¼” and insert our strip in between the headlight and front plastic, and then tighten those bolts again so it pinches it in between.
Check out this install video on YouTube:
One of my Sequential Strips is not working correctly. What do I do?
We just need to verify 2 things.
- Verify that the problem is not with the LED Ballast or if indeed the LED Strip. To verify this, remove the supposedly bad LED strip and connect it to the opposite side to see if it does the same thing. If it performs the same, then we know it's the strip. If it works correctly, then it's the LED Ballast.
- We need a picture of the strip where it is partially lit up (showing the defect) AND a picture of the LED Ballast with any numbers or labels (if any) on it. We have a few versions of that and this helps us identify which version you have to replace for you.
- If your LED strips are under the year warranty, then email us a support@wdelectronics.com with the information above as well as your original order number. If they are older than 1 year, then you can purchase replacements here or give us a call!
Did your state issue a full-sized license plate that doesn't fit our 4"x7" frame?
Get a customized plate design just for your UTV/ATV from Custom Plate Professionals. Just choose their 4x7 plate design that matches your States plate design then enter in your already Issued plate number. Click here to visit Custom Plate Pros
We only sell our turn signal kits as a whole with the license plate and horn. No exceptions.
What is your Returns Policy?
We will happily accept any returns for new items that have been unused, uninstalled, and still in the original packaging with no signs of use within 30 days. We charge a 25% restocking fee for any items that are returned that don't meet the above criteria. No returns on any product after it shows signs of installation or attempted installation. Simply give us a call and have your order number ready, and we will provide an RMA number for you, then you can simply ship your item(s) back to us. All Returns MUST have an RMA number provided. You can call (801-769-6770) or email (support@wdelectronics.com) to obtain an RMA number.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
All returns will be subject to a 25% restocking fee if the box has been opened and/or the product shows signs of installation attempted. If it is clear that the product has had no use, we will waive the restocking fee.
What Shipping Carrier do you use?
Most orders ship via the United States Post Office, in some instances we may choose to ship via UPS. If your address does not accept USPS, please be sure to put your PO Box as the shipping address.